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Automation Examples

Use these examples as starting points for your own automations.

Monitor Down - Create Incident

Automatically create an incident when a monitor goes down.

Configuration:

Component Setting
Trigger Monitor status changed
Condition None (all monitors)
Action Create incident

Action details:

Field Value
Title Monitor Down: {monitor.name}
Severity P2

Variation - Production only:

Add a condition to limit to specific monitors:

Component Setting
Property name
Operator contains
Value Production

Heartbeat Failure - Create Incident

Create an incident when a scheduled job fails to check in.

Configuration:

Component Setting
Trigger Heartbeat status changed
Condition None
Action Create incident

Action details:

Field Value
Title Heartbeat Failed: {heartbeat.name}
Severity P3

Incident Created - Notify Team

Send a notification when any incident is created.

Configuration:

Component Setting
Trigger Incident created or changed
Condition None
Action Send to recipient

Action details:

Field Value
Recipient On-call team
Message New incident: {incident.title}

Delayed Escalation

Wait before sending a follow-up notification.

Configuration:

Component Setting
Trigger Monitor status changed
Action 1 Create incident
Action 2 Set delay (5 minutes)
Action 3 Send to recipient

Action 1 details:

Field Value
Title Monitor Down: {monitor.name}
Severity P2

Action 2 details:

Field Value
Duration 5
Unit Minutes

Action 3 details:

Field Value
Recipient Engineering Lead
Message Escalation: {monitor.name} still down

HTTP Monitors Only

Trigger only for HTTP type monitors.

Configuration:

Component Setting
Trigger Monitor status changed
Condition monitorType == HTTP
Action Create incident

Multiple Conditions

Combine conditions for specific scenarios.

Configuration:

Component Setting
Trigger Monitor status changed
Condition 1 name contains “API”
Condition 2 monitorType == HTTP
Conjunction AND
Action Create incident

Customizing Examples

Replace Variables

Update placeholder values with your actual:

  • Monitor names
  • Team names
  • Severity levels
  • Notification recipients

Adjust Delays

Modify delay durations based on your response times and escalation policies.

Test First

Before publishing:

  1. Create the automation as a draft
  2. Verify the trigger and conditions
  3. Review the action configuration
  4. Publish when ready