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Alert Configuration

Configure automations to notify your team when monitors change status.

Prerequisites

  • At least one monitor configured
  • Notification channels set up (Slack, email)

1. Understand Monitor Alerts

Monitor alerts work through automations. When a monitor transitions between statuses (Success, Partial, Fail), automations can trigger actions like:

  • Sending notifications to Slack or email
  • Creating incidents
  • Updating status pages
  • Adding comments to existing incidents

2. Create a Monitor Automation

  1. Navigate to Automations in the sidebar
  2. Click New Automation
  3. Select a monitor status transition as the trigger:
    • Success to Partial
    • Partial to Fail
    • Fail to Partial
    • Partial to Success
    • Success to Fail (direct transition)

3. Add Filters (Optional)

Narrow which monitors trigger this automation:

  • Monitor tags - Only monitors with specific tags
  • Linked entities - Only monitors linked to certain catalog entities

4. Configure Actions

Add one or more actions to execute when the trigger fires:

Action Description
Send Notification Alert via Slack or email
Create Incident Automatically create an incident
Add Comment Add a note to an existing incident
Update Status Page Reflect the status change publicly
Add Delay Wait before executing subsequent actions

5. Save and Enable

Click Save to create the automation. It activates immediately and runs whenever the trigger conditions are met.

Result

When your monitor changes status and matches the automation’s filters, the configured actions execute automatically. Check the automation’s history to verify it’s working as expected.

Best Practices

Avoid alert fatigue:

  • Use delays for Partial status transitions to filter transient issues
  • Configure different severity levels for different transitions
  • Route alerts to appropriate channels based on urgency

Ensure coverage:

  • Create automations for both failure and recovery transitions
  • Test automations with a non-critical monitor first