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Adding Users

Invite team members to your account and assign them the right access.

Upstat makes it easy to collaborate by inviting users to your account and assigning them roles across different projects. Users can hold both account-level and project-specific permissions, giving you fine-grained control over who can do what.

Who Can Invite Users?

Only users with an account role of Owner or Administrator can invite new members to the account.

Inviting a user at the account level gives them access to shared billing, team settings, and lets them be assigned to one or more projects.

Invite a Team Member

  1. Go to Account Settings → Team
  2. Click Invite Member
  3. Enter the user’s email address
  4. Choose an Account Role (e.g., Member, Administrator)
  5. Click Send Invite

![team-settings.png]

After the user accepts the invitation, they’ll appear in the team list and can be managed from there.

If the email is already associated with another Upstat login, they can still accept the invite and join your account—no second account is created.

Default Membership

When a user joins your account, they are automatically added to the default project as a Project Contributor.
This gives them immediate access to monitor and incident management tools.

You can later adjust their project role or add them to additional projects as needed.

Managing Users

From Account Settings → Team, you can:

  • Change or revoke account roles
  • Remove users from the account entirely
  • View seat usage in your billing plan

Adding Users to Projects

Once a user has joined the account, any Project Manager can add them to their project:

  1. Open Project Settings → Members
  2. Click Add Member
  3. Select a user from the account
  4. Assign them a project role (e.g., Contributor, Viewer)
  5. Save

This allows team leads to independently manage their own project acce