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Linking Entities

Add context by associating monitors, incidents, and services to Catalog items.

Linking in Upstat isn’t about building complex dependency graphs—it’s about providing context. When you link a monitor, incident, or other object to a Catalog item, you’re telling the system:

“This thing is related to that entity. Show it where it matters.”

This allows Upstat to display relevant information throughout the app—during incidents, on status pages, in automation filters, and more.

What Linking Does

Linking helps you answer operational questions like:

  • “Which monitors are associated with this product?”
  • “What incidents have affected this customer recently?”
  • “Which features are currently impacted by an ongoing outage?”

You can link Catalog entities to:

  • Monitors
  • Incidents
  • Status Page events
  • Automation triggers or actions

Links are created from:

  • The details view of a Catalog item
  • Incident editors
  • Monitor setup
  • Automation configuration screens

![Placeholder: Linking UI Screenshot]

Examples

  • Link a Monitor to a Service so alerts and health data show up on that service’s detail page
  • Link an Incident to a Customer to track the impact on their experience
  • Link a Status Page Update to a Product so public viewers can understand what’s affected
  • Link a Feature to a Service to clarify ownership and monitoring scope

Why Linking Matters

When you link entities:

  • They appear in the sidebar of incidents for fast investigation
  • They show up in status pages to communicate customer-facing impact
  • They’re available in automation conditions and filter logic
  • They power the Catalog as a unified source of operational context

The goal is simple: let users navigate and understand what’s connected—without needing to memorize the system map.

Summary

  • Linking adds contextual associations across the platform
  • Used for connecting monitors, incidents, and automations, etc. to catalog items
  • Drives visibility so it’s easier to get answers to common questions
  • Makes the catalog the contextual backbone of your environment

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