Overview

Track and connect everything your team relies on, from services to infrastructure.

The Catalog in Upstat helps you model the key entities in your system—starting with Services—and define how they relate to each other. These relationships add vital context for incident response, automation, reporting, and status pages.

What Is a Service?

A Service in Upstat is a core Catalog Entity. It can represent:

An API or backend service
A customer-facing application
A third-party dependency
A critical internal tool
Any logical unit your team supports

Services can be added manually or via automation, and can be linked to monitors, incidents, automations, and more.

Defining Relationships

You can define relationships between Catalog Entities such as:

Depends on
Indicates that one service relies on another
Impacts
Indicates that failure in this service affects the other
Owns
Assigns responsibility (e.g., a team or group owns a service)

These relationships help teams understand how components connect and what might be affected during incidents.

Using Relationships

Once defined, relationships power several parts of the platform:

Incidents
Show related services and dependencies when linked to a service
Status Pages
Let you select specific services to display publicly or internally
Automations
Can be triggered based on events involving specific services or their dependencies
Reports
Reports can be generated based on the entity relationships

Service Details

Clicking on a service opens its details panel, which shows:

Metadata and custom fields
Related incidents
Linked monitors
Defined relationships

This shows all information about that service in one place.

Summary

Services represent key systems in your infrastructure
Relationships define how services connect or depend on each other
These associations drive clarity in incident response, automation, and reporting
Services can be enriched with monitors, incidents, and metadata

Learn more