Incident Management
Assign leads, track participants, and guide response directly in Upstat. Keep your team aligned from detection to resolution.
From alert to action
without the chaos
An incident response platform with monitoring, on-call, status pages, and more—so your team can act fast.
Everything you need
All-In-One Incident Response Platform
From alert to resolution, Upstat replaces fragmented tools with one cohesive system—so your team can move fast, stay aligned, and keep users informed.
Built-in Monitoring
Catch issues early with integrated monitoring & heartbeats—no third-party services required.
On-Call Scheduling
Assign shifts, manage overrides, and stay covered 24/7 without the spreadsheet struggle.
Automations
Respond faster with automation that notifies the right people, triggers actions, and updates teams and channels instantly.
Customizable Status Pages
Keep customers and stakeholders in the loop with branded, real-time updates during incidents.
Flexible Escalation Policies
Define who gets alerted and when—automatically escalate across roles or teams if no one responds, so no incident goes unanswered.
Resolve Incidents Faster
- 1Detect the issue earlyUpstat continuously monitors your systems with built-in checks and heartbeats. When something fails, you're alerted instantly—no integrations required.
- 2Notify the right peopleEscalation policies and on-call schedules kick in automatically. The right person gets alerted, and if they don't respond, it escalates until someone does.
- 3Coordinate the responseUpstat brings structure to the chaos of incident response. Incidents are automatically created, responders are assigned based on roles and on-call schedules, and alerts are sent—so the right people are looped in fast, without the scramble.
- 4Resolve and ReflectOnce the issue is resolved, Upstat helps you close the loop. Update your status page to inform customers, notify internal teams, and capture a post-incident summary—either for internal reflection or public transparency.
Scale your incident response without hidden costs.
Teams
Core monitoring, on-call, and incident management—ideal for small teams.
$29
per user/month
Business
More scale, flexibility, and collaboration tools for growing teams with higher usage needs.
$49
per user/month
Enterprise
Custom limits, dedicated support, and tailored onboarding for larger organizations.
Custom
Catch issues before they escalate
Upstat’s built-in monitoring keeps constant watch over your endpoints, APIs, and services—no third-party setup required. From latency spikes to full outages, you’ll get fast, actionable signals with zero configuration headaches.
Define check intervals, add custom headers or auth, and get alerted the moment things go sideways. Multi-region checks and uptime metrics give you full visibility, so you can fix problems before customers even notice.
- 30s Intervals
Granular checks to catch issues before users report them.
- Multi-region Monitoring
Track uptime from multiple regions across the globe.
- Instant Alerts
Get notified the moment something fails with automated notifications and escalation policies.
Stay covered around the clock
Upstat’s built-in on-call scheduling makes it easy to keep your teams ready, no matter the hour. With timezone-aware rosters, customizable shift durations, and seamless rotation logic, you get global coverage without the hassle.
Build layered rosters by team or region, preview shift schedules in real-time, and respond faster with always-on accountability.
- Follow-the-Sun Scheduling
Design rosters across timezones for full 24/7 support.
- Instant Visibility
Know exactly who's on call, when, and where—across your org.
- Instant Alerts
Get notified the moment something fails with automated notifications and escalation policies.
Frequently asked questions
Common questions about Upstat's incident response platform and how it helps teams detect, respond to, and resolve incidents faster.
What is Upstat?
Upstat is an all-in-one incident response platform that combines monitoring, alerting, on-call management, incident coordination, status pages, and automations. Instead of juggling multiple tools, teams get everything they need to detect issues early, notify the right people, coordinate responses, and communicate with stakeholders—all in one place.
How does Upstat differ from PagerDuty or Opsgenie?
Upstat includes built-in monitoring, automations, runbooks, and status pages from day one—features that typically require add-ons or separate subscriptions with other platforms. We also offer transparent, predictable per-user pricing instead of complex tiered plans with usage-based fees.
Do I need other tools if I use Upstat?
Most teams don't. Upstat provides native monitoring, incident management, on-call scheduling, status pages, and workflow automations out of the box. You can integrate with Slack for real-time notifications, but you won't need separate monitoring or status page services.
How long does it take to get started with Upstat?
Teams can be up and running within a day. Set up your first monitors, configure on-call schedules, create incident workflows, and publish a status page—all in a single session. Full migrations from other platforms can complete within 1-2 weeks.
What integrations does Upstat support?
Upstat integrates with Slack for real-time notifications, email and SMS for critical alerts, and webhooks for custom integrations. The platform also provides Google Calendar integration for on-call schedules and holiday management. A REST API is available for building custom integrations with your existing systems.
Be ready when the next incident hits
Start detecting problems early and coordinating responses faster—with Upstat's all-in-one incident management platform.