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Upstat vs BigPanda

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Executive Snapshot

BigPanda is AIOps correlation. Upstat is complete incident operations.

BigPanda provides ML-powered alert correlation and event management for large enterprises with complex monitoring environments—but requires external monitoring tools to feed it data. Teams typically maintain subscriptions for monitoring (Datadog, Splunk, Prometheus), correlation ($6,000+/year), and status pages. Upstat consolidates monitoring, incident management, and status communication into one platform for $29–$49 per user.

Tool consolidation opportunity

Large enterprises with 10+ monitoring tools benefit from BigPanda's advanced correlation (90-99% noise reduction). Small-to-midsize teams using 2-5 monitoring tools can consolidate with Upstat—replacing both external monitoring and correlation platforms with one unified system that provides native monitoring, incident workflows, runbooks, and status pages.

Capability comparison

Platform Focus

Upstat

Complete incident operations platform with native monitoring, response workflows, runbooks, and status communication.

BigPanda

AIOps platform focused on event correlation and alert management; aggregates signals from external monitoring tools.

Monitoring

Upstat

Built-in uptime, API, and heartbeat monitoring with automatic incident creation and alerting.

BigPanda

No native monitoring—ingests and correlates alerts from 100+ external tools like Datadog, Splunk, Prometheus, and ServiceNow.

Alert Correlation

Upstat

Basic alert grouping to reduce notification noise for on-call teams.

BigPanda

Advanced ML-powered correlation reduces alert noise by 90-99%; Open Box Machine Learning for incident pattern recognition.

Incident Response

Upstat

Full incident workspace with Kanban views, Markdown timelines, role assignments, and embedded runbooks.

BigPanda

Incident dashboard with AI assistant (Biggy) for natural language queries; similar incidents feature for pattern matching.

Automation

Upstat

No-code workflow builder and interactive runbooks for incident procedures.

BigPanda

Automated incident lifecycle management including correlation, detection, prioritization, routing, and remediation.

Change Management

Upstat

Change tracking within service catalog; monitor changes tied to incidents.

BigPanda

AI-powered change risk intelligence with risk scores and mitigation recommendations to prevent rollbacks.

Target Market

Upstat

DevOps, SRE, and engineering teams at small-to-midsize organizations managing production systems.

BigPanda

Large enterprises and mid-size businesses with complex, multi-tool monitoring environments requiring advanced correlation.

Pricing

Upstat

$29 / $49 per user with monitoring, incidents, on-call, and status pages included.

BigPanda

Starting from $6,000/year subscription; does not include monitoring infrastructure.

Why teams evaluate BigPanda alternatives

Correlation without monitoring

BigPanda correlates alerts from 100+ external monitoring tools (Datadog, Splunk, Prometheus, ServiceNow) but provides no native monitoring infrastructure. Teams maintain separate monitoring subscriptions plus BigPanda's $6,000+/year fee. Upstat provides native monitoring integrated with incident management—eliminating the need for separate correlation platforms for most teams.

Enterprise complexity for smaller teams

BigPanda targets large enterprises with complex, multi-tool monitoring estates requiring advanced ML correlation. Small-to-midsize teams often find the platform overbuilt for their needs—managing 2-5 monitoring tools does not require enterprise AIOps. Upstat provides right-sized incident operations for teams managing production systems without enterprise overhead.

Limited incident coordination capabilities

BigPanda focuses on alert correlation and incident detection—teams still coordinate response in external tools (Slack, ITSM, spreadsheets). No native runbooks, status pages, or full incident workspace. Upstat provides complete incident coordination with Kanban views, timelines, embedded runbooks, workflow automations, and customer-facing status pages in one platform.

Learn more about Why teams evaluate BigPanda alternatives

How teams migrate from BigPanda to Upstat

Most teams migrate monitoring and incident management in 2-3 weeks by replacing external monitoring tools and BigPanda correlation with Upstat's native monitoring and incident operations.

  • 1
    Assess whether your team needs advanced AIOps correlation or can consolidate with native monitoring.
  • 2
    If consolidating: configure Upstat native monitoring to replace external detection sources that currently feed BigPanda.
  • 3
    Migrate on-call schedules, escalation policies, and team configurations to Upstat.
  • 4
    Set up Upstat incident workflows, runbooks, and status pages to replace downstream coordination tools.
  • 5
    Run both systems in parallel to verify alert routing, then retire BigPanda and upstream monitoring subscriptions.

Migration checklist

Teams with advanced correlation needs may run BigPanda alongside Upstat initially, routing correlated incidents to Upstat for response coordination. Most teams find Upstat's native monitoring eliminates the need for separate correlation.

Learn more about How teams migrate from BigPanda to Upstat

Business Case

Stack consolidation scenario

A 25-engineer SRE team manages production systems using:

  • Datadog for monitoring: $8,000/year
  • BigPanda for correlation: $6,000/year
  • Status page tool: $2,400/year
  • Total external tools: $16,400/year

With Upstat Teams ($29/user), total cost: $8,700/year—including native monitoring, incident management, runbooks, and status pages. Annual savings: $7,700 plus reduced integration complexity.

ROI Summary

Current stack (monitoring + correlation + status) $16,400/year
Upstat Teams (25 users) $8,700/year
Annual savings $7,700

Additional benefits: Reduced integration complexity, unified incident context, faster MTTR from consolidated workflows.

When BigPanda makes sense

Large enterprises with 10+ monitoring tools and high alert volume (thousands per day) benefit from BigPanda's advanced ML correlation, reducing noise by 90-99%. If your organization has a complex monitoring estate requiring sophisticated event correlation across many platforms, BigPanda provides value.

Small-to-midsize teams using 2-5 monitoring tools typically find Upstat's native monitoring with basic alert grouping sufficient—eliminating both external monitoring subscriptions and the need for enterprise AIOps correlation while providing complete incident operations in one unified platform.

Frequently asked questions

Teams using BigPanda for AIOps event correlation ask whether Upstat provides comparable incident operations without the enterprise complexity.

Does Upstat offer alert correlation like BigPanda?

BigPanda specializes in ML-powered alert correlation, reducing noise by 90-99% across 100+ monitoring tool integrations—ideal for large enterprises with complex monitoring estates. Upstat provides basic alert grouping to reduce on-call noise, but focuses on delivering complete incident operations (native monitoring, incident workspace, runbooks, status pages) rather than advanced AIOps correlation. Teams needing sophisticated multi-tool correlation should keep BigPanda; teams wanting to consolidate monitoring and incident management should evaluate Upstat.

Can we use BigPanda with Upstat?

Yes. Some teams use BigPanda for alert correlation across their monitoring ecosystem, then route correlated incidents to Upstat for response coordination, runbooks, and status communication. However, most teams find Upstat eliminates the need for separate correlation platforms by providing native monitoring with automatic incident creation—simplifying the stack and reducing costs.

How does Upstat pricing compare to BigPanda?

BigPanda charges starting from $6,000/year subscription pricing and does not include monitoring infrastructure—teams still need Datadog, Splunk, Prometheus, or other tools. Upstat offers $29 (Teams) or $49 (Business) per user with native monitoring, incidents, on-call, runbooks, and status pages included—eliminating external monitoring and correlation subscriptions for most teams.

Should we replace BigPanda with Upstat?

It depends on your monitoring complexity. Large enterprises with 10+ monitoring tools and high alert volume (thousands/day) benefit from BigPanda's advanced correlation. Small-to-midsize teams using 2-5 monitoring tools can consolidate with Upstat—replacing both external monitoring and correlation platforms with one unified system. Evaluate whether you need enterprise AIOps (BigPanda) or complete incident operations with built-in monitoring (Upstat).

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