Upstat makes it easy to turn tribal knowledge into reusable response guides. With a Markdown-powered editor, you can document every step of your team's workflows—from SEV-1 escalations to account recovery protocols.
When something breaks, there's no need to guess. Link the right runbook to the right incident so responders have clear, actionable instructions—without switching tools.
Markdown Editor
Write and format runbooks with headers, checklists, links, and rich content.
Reusable Procedures
Store and maintain step-by-step guides for recurring incidents or tasks.
Link to Incidents
Attach the most relevant runbook to an incident so responders can act fast.
No Extra Tools
Everything lives inside Upstat—no need for external wikis, PDFs, or permissions.
Upstat makes it easy to organize and browse all your team's runbooks in one place. Whether you're preparing for an incident or responding in the moment, your library is always one click away.
From high-level response plans to niche technical procedures, every guide is searchable, filterable, and ready to link when it's needed most.
Runbook Library
View all your documented procedures in a single, searchable interface.
Search and Filter
Find what you need instantly—by title, keyword, or tag.
Easy Linking
Drop runbooks into incident workflows with a click—no hunting through folders or external tools.
When the pressure’s on, clear guidance matters. Upstat runbooks help every team member—from seasoned responders to new on-call engineers—follow the right steps without guesswork.
By linking runbooks directly into incidents, you create a shared playbook for response—so anyone can step in, stay on track, and escalate when needed.
Guidance When It Counts
Give teammates a step-by-step plan during critical moments—not after.
Faster Onboarding
Help new responders ramp up quickly with repeatable, proven playbooks.
Team-Wide Consistency
Ensure everyone follows the same process, every time—no matter who’s on call.
Runbooks aren’t static docs—they evolve with every incident. Upstat makes it easy to update procedures as your systems, tools, or team roles change.
After-action reviews often surface better steps or missing context. With a few clicks, you can revise your documentation so next time, the team’s even more prepared.
Edit Anytime
Quickly update runbooks to reflect new systems, tooling, or team practices.
Postmortem Friendly
Use learnings from incidents to improve your documented response for next time.
Zero Overhead
No approval queues or versioning steps—just open, edit, and save.
Upstat Runbooks provide structured, step-by-step instructions your team can follow during incidents, operational tasks, or escalations—so nothing falls through the cracks.