Upstat helps operations teams respond to incidents with clarity and speed. See exactly when an issue was declared, who’s assigned, what actions were taken, and which systems were impacted—without needing a separate call or status channel.
With role-based participation and structured workflows, ops leads can focus on fixing the problem—not fighting for visibility.
View a minute-by-minute record of declarations, status changes, and updates.
Ensure ops leads, comms contacts, and technical owners are explicitly assigned.
See status transitions and new comments in real-time—no refresh required.
Collaborate with engineering, support, and leadership in a single shared interface.
Upstat's flexible labeling and filtering system lets operations teams group incidents by the criteria that matter most—whether that's site location, vendor, service, or severity. Easily spot trends, escalate recurring issues, or hand off updates with clarity.
From daily triage to monthly reviews, it's easy to track what's in progress, what's resolved, and what still needs attention.
Tag incidents with teams, vendors, customer segments, or any operational context.
Quickly narrow down open issues by lead, label, severity, or status.
Identify what’s high priority, what’s recurring, and what can be closed.
Manage dozens—or hundreds—of incidents with high-clarity tooling.
When incidents affect customers, vendors, or leadership, communication is key. Upstat’s Status Pages help operations teams deliver consistent, branded updates—whether it's an unplanned outage or scheduled maintenance. Keep everyone informed without relying on one-off emails or manual spreadsheets.
With historical uptime, custom domains, and maintenance windows, it’s everything you need to build trust and prevent surprises.
Schedule and publish maintenance windows to avoid confusion or false alarms.
Post updates to your Status Page with clear, timestamped details as events unfold.
Show service reliability over time—instilling confidence and providing transparency.
Maintain a professional appearance with branded, SSL-secured public pages.
Upstat’s Catalog helps operations teams tie incidents to the services, vendors, and environments they impact. Instead of digging through old docs or tribal knowledge, you get an instant snapshot of what’s affected—and how often it breaks.
From a single view, track patterns, assign ownership, and bring the right team into the loop faster.
See all incidents tied to a service, system, or vendor in one place.
Track recurring issues across multiple regions, teams, or infrastructure layers.
Surface patterns and risks that might otherwise go unnoticed across org silos.
Quickly identify the right team or contact when systems go sideways.
Not every disruption is an emergency. Upstat lets operations teams create, schedule, and announce planned maintenance with clarity—so internal teams and customers know what to expect ahead of time. It reduces confusion, avoids unnecessary alerts, and keeps confidence high.
Whether you're coordinating vendor upgrades or internal rollouts, planned maintenance keeps everyone on the same page without manual tracking.
Define exact start and end times for maintenance to avoid guesswork or gaps.
Prevent noisy alerts from firing during known maintenance periods.
Post announcements to your Status Page ahead of time with minimal effort.
Make sure internal teams know what’s planned—and avoid last-minute escalations.
Upstat gives your operations team everything they need to coordinate fast, communicate clearly, and keep the business running.