Upstat’s on-call timeline makes it easy to create shift schedules that work across timezones and team structures. Whether you're rotating weekly, daily, or running follow-the-sun coverage, the visual interface helps you assign and adjust shifts with confidence.
From international teams to small squads with uneven coverage, Upstat adapts to the way you already operate—no extra spreadsheets or external tools required.
Visual Timeline Scheduling
See who's on call at a glance with a timeline view that's designed for clarity and fast edits.
Timezone-Aware Shifts
Design shifts using local times or shared timezones—ideal for global or distributed teams.
Flexible Rotation Patterns
Set up weekly, daily, or custom rotation schedules—no rigid templates or locked-in cycles.
Simple Roster Management
Add, remove, or reassign roster members in seconds—perfect for growing or changing teams.
Life happens. Upstat makes it easy to temporarily reassign on-call duties—without breaking the rest of the schedule. Whether it’s a vacation, a last-minute emergency, or a team switch, overrides are built in and friction-free.
Replacements are visible right on the timeline, so everyone knows who’s responsible and when. No gaps, no surprises, and no messy workaround logic.
One-Click Overrides
Reassign on-call shifts with just a few clicks—no need to touch the rest of the schedule.
Clearly Marked Changes
See who was replaced, when, and for how long—so there's never confusion during handoffs.
Built Into the Timeline
Overrides appear directly in the scheduling view, so you always have full context.
Keep the Flow Intact
Overrides don’t affect rotation logic or future shifts—they’re clean and contained.
Not every alert needs the same response. Upstat lets you define clear, multi-step escalation policies—so critical incidents reach the right people fast, and less urgent ones stay appropriately scoped.
You decide how to escalate: by role, schedule, or specific user—and how long to wait before moving to the next step. Every policy is visible, consistent, and designed to reduce confusion when it matters most.
Multi-Step Escalations
Define what happens if an alert isn’t acknowledged—step by step, role by role.
Role and User Targeting
Escalate to the current on-call, a specific person, or a group—based on your rules.
Time-Based Triggers
Set precise wait times before each step—no more wondering when to escalate.
Fully Auditable
Every escalation is logged—so you know who responded, when, and what happened next.
Upstat gives you fine-grained control over who gets alerted and when. Notifications are tied directly to monitor state changes and on-call roles—so the right person is looped in immediately when something goes wrong.
From UI-based settings to alerting automations, you decide who gets the ping—no redundant blasts or manual forwarding required.
Role-Based Delivery
Tie notifications to specific roles—like on-call engineer or incident lead—so alerts go to whoever’s active.
Monitor-Level Settings
Define who gets notified per monitor—customized to fit the urgency and ownership of each system.
No Manual Pinging
Once someone is assigned or on call, they’re automatically added to alerts—no extra coordination needed.
Flexible Channels
Email is supported today, with Slack, Teams, and more on the way—built for the tools your team already uses.
Build resilient schedules, eliminate guesswork, and make sure the right people are notified when it matters most—with Upstat's on-call timeline.