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Clear Visibility
Without the Noise

Executives get a clear view of incident trends, team performance, and response speed.

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Understand how your teams respond to failure

Upstat gives executives clear visibility into how often incidents occur, how severe they are, and how quickly your teams resolve them. Track key metrics like MTTA, MTTR, and uptime to assess performance, identify bottlenecks, and drive improvement across the org.


No digging through spreadsheets or status meetings—just reliable answers that help you support your teams and lead with clarity.

  • Uptime + Incident Trends

    See how systems are performing and which areas are most frequently affected.

  • MTTA / MTTR

    Measure how quickly your teams acknowledge and resolve incidents—quarter over quarter.

  • Exportable Reports

    Download reports for board updates, QBRs, and leadership reviews in seconds.

  • No Extra Work Required

    Teams log incidents as they happen—reports and trends generate automatically.

Keep customers informed. Maintain trust.

When incidents happen, your customers want transparency—not excuses. Upstat's status pages help you keep users in the loop with real-time updates, custom branding, and historical visibility. It's how modern teams build trust and manage risk when things go wrong.


From outages to planned maintenance, your team can communicate clearly, quickly, and with confidence—without having to spin up a new process every time.

  • Branded Public Status Pages

    Keep your brand front and center with custom domains and styling options.

  • Clear, Customer-Facing Updates

    Show what's affected, what's being done, and when to expect resolution.

  • Planned Maintenance Support

    Avoid false alarms and stakeholder confusion with clear pre-scheduled events.

  • Uptime Transparency

    Share your track record and reinforce reliability—even after a rough week.

Know who's responsible—and when it was fixed

Every incident in Upstat is structured, traceable, and owned. That means your executive team can quickly see who was involved, what decisions were made, and how long it took to resolve the issue—without jumping into Slack or asking for a write-up.


Whether you're reviewing quarterly performance or fielding board questions, you'll have clear answers backed by real data—not best guesses.

  • Role Assignment

    Ensure every incident has a designated lead, reporter, and key functional owners.

  • Status Tracking

    Monitor real-time progress from declared to resolved—with no manual check-ins.

  • Audit-Friendly Logs

    Every action is recorded for future analysis and governance—even if no one’s watching.

  • Clarity Without Micromanagement

    Give teams the autonomy to run incidents—and leadership the visibility to support them.

Connect incidents to systems, teams, and outcomes

Executives need more than raw counts—they need context. Upstat's Catalog links incidents to services, systems, or customers so you can understand which areas are carrying risk, which ones are improving, and where investments are paying off.


Whether you're prioritizing engineering capacity or explaining trends to stakeholders, the data is already there—just open the Catalog.

  • Service-Centric View

    See which systems are most impacted and how often they experience problems.

  • Cross-Team Awareness

    Understand how incidents span across squads, features, and infrastructure layers.

  • Linked Associations

    Navigate incidents not just by title—but by where they occurred and what they affected.

  • Context for Investment

    Use operational trends to inform budgets, staffing, or architectural decisions.

Stay aligned—without being in the room

Upstat gives leadership the visibility they need—without disrupting the teams doing the work. As incidents unfold, executives can observe updates, track status changes, and follow along without needing to insert themselves or request status meetings.


It's operational clarity at a glance, so you can support and lead strategically—without getting in the way.

  • Real-Time Participation

    Watch status changes, comments, and assignments unfold as they happen.

  • Passive Oversight

    Follow incidents as an observer to stay informed without contributing noise.

  • Cross-Functional Transparency

    See contributions from Engineering, Product, Support, and more—without coordination overhead.

  • One Place for Answers

    Everything lives in one platform—no Slack searching, no lost updates.

Lead With Confidence, Not Assumptions

Stay ahead of operational risk, support your teams, and maintain stakeholder trust—with data that speaks for itself.

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