Sign In

Standardize Response
Across the Organization

Bring consistency to your incident workflows, communications, and on-call across departments.

Start Free Trial
Get a Demo

Structure without the red tape

Upstat gives enterprise teams the structure they need—without slowing them down. Incidents follow defined status flows, roles are clearly assigned, and every change is tracked for full accountability.


From initial triage to resolution, Upstat enforces process while staying flexible enough to adapt to your org.

  • Custom Status Columns

    Define the steps your incidents follow—tailored to your org’s playbooks.

  • Role-Based Permissions

    Control access across accounts and projects with predefined roles at both levels.

  • Audit-Friendly Event Logs

    Track status changes, assignments, and updates across your entire organization.

  • Multi-Project Support

    Segment teams, services, or environments into separate projects—all under one account.

Built for traceability

Whether you're tracking incidents for internal compliance or preparing for external review, Upstat keeps your response data clean, complete, and reviewable. Every incident action is logged, and every role is clearly defined.

  • Audit Logging (In Progress)

    Capture who did what and when—across incidents, workflows, and account changes.

  • RBAC at Every Layer

    Assign account-level and project-level roles to manage access cleanly across teams.

  • Data Retention Controls

    Configure retention periods for incidents, logs, and alerts based on your internal policies.

  • Structured Incident Records

    Keep clean, consistent incident logs with timeline editors, lead tracking, and severity fields.

See what matters, across your org.

Upstat gives enterprise teams a unified view across incidents, teams, and systems—so you always know what’s happening and who’s responsible. Filter incidents by severity, lead, label, or status to quickly focus in.


Whether you’re managing response at scale or reviewing trends across business units, Upstat helps you stay in control—without the noise.

  • High-Density List View

    Scan dozens of incidents with sortable columns and filter controls built for speed.

  • Advanced Filtering

    Narrow incidents by lead, severity, label, and custom status—no extra tools required.

  • Structured Labels

    Organize incidents by service, customer, team, or geography—whatever your org needs.

  • Built for Oversight

    Stay informed without micromanaging—just open the list, apply filters, and zoom in.

Accountability with metrics

Upstat helps you move beyond gut checks and get real answers. Measure incident frequency, team responsiveness, and system reliability over time. Spot trends, reduce downtime, and hold the right teams accountable with real data.


No spreadsheets, no silos—just visibility into what’s working and where you need to improve.

  • MTTR & MTTA Reporting

    Track how fast your team acknowledges and resolves incidents—over time and by category.

  • Uptime Summaries

    See uptime trends across services—powered by your monitors and incident history.

  • CSV Export Support

    Pull incident data into your own tooling or BI stack for deeper internal analysis.

  • Visibility Without Complexity

    No bloated dashboards—just clear, exportable metrics tied to real incident data.

Unify teams, systems, and response

When you're running incidents across large organizations, it’s easy to lose track of what matters. Upstat connects systems, services, and processes—so your team can respond faster, stay aligned, and avoid duplication.


Link incidents to the right catalog entities. Reference runbooks with embedded context. Alert the right on-call responders automatically. It all works together—out of the box.

  • Catalog Associations

    Tie every incident to the relevant service, customer, or dependency with context-rich catalog entries.

  • Linked Runbooks

    Reference documented response procedures right from the incident view—no searching required.

  • On-Call Integration

    Trigger alerts and escalations tied to on-call schedules, rosters, and roles.

  • Connected, Not Complicated

    Upstat connects the dots automatically—no need for complex configuration or external tools.

Incident clarity. Enterprise control.

Upstat gives your teams the structure, visibility, and auditability they need—without slowing them down. See how it fits your enterprise.

Start Free Trial
Explore Analytics & Reporting