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Measure What Matters
When It Counts

Track uptime, MTTR, team performance, and more—so you can improve every part of your response.

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Track what matters

Upstat gives you the operational insights your team needs—no spreadsheets or custom tooling required. Track system uptime, recurring issues, and team response speed—all in one place.


Whether you're reporting to stakeholders or reviewing your own performance, everything is built around real monitor and incident data—so it's always accurate and easy to trace.

  • Uptime Reporting

    Track historical uptime by monitor or group—visible internally or on your status page.

  • Incident Metrics

    Understand how often issues occur, how long they last, and who led the response.

  • MTTR / MTTA Visibility

    Measure time to acknowledge and time to resolve—so you can see where you’re improving.

  • Data You Can Trust

    All metrics are sourced from real monitor checks and structured incident logs—no manual entry needed.

Share insights easily

Data is only useful if you can use it. Upstat lets you export historical incident timelines, response metrics, and uptime summaries—so you can share what matters with leadership, customers, or auditors.


Whether it’s for compliance, postmortems, or quarterly reviews, you’ll always have access to structured, traceable data—no formatting required.

  • Exportable Reports

    Download incident and uptime data for analysis, compliance, or recordkeeping.

  • Audit-Friendly Format

    Data is structured, timestamped, and traceable—ready for audit trails or executive review.

  • Cross-Team Alignment

    Share key metrics with engineering, support, or leadership—everyone sees the same facts.

Improve with every incident

Upstat gives you more than just raw numbers—it helps you see what’s getting better, and where your team is stuck. With visibility into resolution time, frequency, and lead performance, every incident becomes a chance to tighten your process.


Whether you’re spotting patterns across teams or comparing MTTR month to month, Upstat gives you the clarity to respond faster next time.

  • Postmortem Support

    Pull response time and incident data directly into your post-incident analysis.

  • Spot Long-Term Trends

    Review patterns across months or projects to see where response time is improving—or slipping.

  • Data-Backed Process Changes

    Use performance metrics to justify changes to playbooks, roles, or workflows.

Stay ready for review

Whether it’s an internal audit, a vendor review, or part of a security questionnaire, Upstat gives you the structured history and exports to back it all up. You can show when something broke, how fast your team responded, and what changed.


With incident logs, monitor history, and exportable reports, you’ll always be ready to prove what happened—without scrambling to rebuild a timeline.

  • Structured Incident Logs

    Every incident is recorded with timestamps, severity, status changes, and lead ownership.

  • Uptime History

    Retain historical monitor data to show availability trends over time.

  • Report Exports

    Provide clear evidence of system performance, response times, and coverage history.

  • Support for Review Cycles

    Answer audit and compliance requests without needing a separate tool or process.

Frequently asked questions

Common questions about incident analytics and reporting.

What metrics does Upstat track?

Upstat tracks Mean Time To Resolution (MTTR), incident frequency by severity, team response patterns, on-call burden distribution, and monitor uptime percentages. Analytics provide historical trend analysis for operational improvement.

Can reports be filtered by team or service?

Yes. Analytics can be filtered by date range, incident severity, assigned teams, affected services, and incident labels. This enables focused analysis of specific areas or time periods for performance assessment.

How does Upstat calculate MTTR?

MTTR is calculated from incident creation timestamp to resolution timestamp. Analytics show MTTR trends over time, broken down by severity and service, helping teams identify improvement opportunities.

Are analytics available in real-time?

Incident and monitoring data is processed in real-time, but analytics dashboards may aggregate data over time windows for performance. Historical reports provide accurate trend analysis for operational review.

See the patterns. Spot the gaps.

Track MTTA, uptime, and team performance with clear reports and dashboards. Upstat gives you the visibility to improve response—and prove it.

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