Upstat vs Sorry

Get status pages plus complete incident operations with native monitoring.

Executive Snapshot

Sorry is lightweight status pages. Upstat is complete incident operations.

Sorry provides lightweight status page and incident communication tool focused on simplicity for small teams and scheduled maintenance—but incident coordination happens in external tools (Slack, PagerDuty, email). Teams typically pay Sorry for status pages plus separate subscriptions for monitoring tools, on-call management, and incident workflows. Upstat consolidates monitoring, incident operations, and status communication into one platform at $29–$49 per user.

Status communication versus incident operations

Sorry focuses on lightweight status page communication but requires external monitoring tools to detect incidents and trigger status updates. Upstat provides native monitoring, status pages automatically updated from incidents, plus complete incident workspace, on-call management, and embedded runbooks—all unified in one platform.

Capability comparison

Capability	Upstat	Sorry
Platform Focus	Complete incident operations platform with native monitoring, incident workflows, on-call management, and status communication.	Lightweight status page and incident communication tool focused on scheduled maintenance and customer updates.
Monitoring	Native uptime, API, and heartbeat monitoring with instant alerting to on-call teams.	No native monitoring—teams integrate external monitoring tools to trigger status page updates.
Incident Coordination	Native incident workspace with Kanban views, embedded runbooks, role assignments, and collaborative timelines.	Incident communication via status pages; no native incident workspace, coordination workflows, or team collaboration features.
On-Call Management	Built-in on-call scheduling, escalation policies, rotation management, and shift swaps.	No on-call management—teams use external platforms for scheduling and escalations.
Status Communication	Customer-facing status pages automatically updated from monitoring health and incidents; entity-based and traditional formats.	Public status pages with manual or API-driven component updates; focused on simplicity for small teams.
Target Audience	DevOps and SRE teams needing unified monitoring, incident operations, and status communication.	Small teams and startups seeking cost-effective status page solution without incident operations complexity.
Integration Capabilities	Native monitoring, on-call, and incident workflows integrated with status pages.	Basic API integrations for status updates; incident operations handled in external tools (PagerDuty, Slack, etc.).
Pricing	$29 / $49 per user with monitoring, incidents, on-call, runbooks, and status pages included.	Cost-effective pricing for small teams (specific tiers not publicly disclosed); positioned as lightweight alternative to enterprise solutions.

Platform Focus

Upstat

Complete incident operations platform with native monitoring, incident workflows, on-call management, and status communication.

Sorry

Lightweight status page and incident communication tool focused on scheduled maintenance and customer updates.

Monitoring

Upstat

Native uptime, API, and heartbeat monitoring with instant alerting to on-call teams.

Sorry

No native monitoring—teams integrate external monitoring tools to trigger status page updates.

Incident Coordination

Upstat

Native incident workspace with Kanban views, embedded runbooks, role assignments, and collaborative timelines.

Sorry

Incident communication via status pages; no native incident workspace, coordination workflows, or team collaboration features.

On-Call Management

Upstat

Built-in on-call scheduling, escalation policies, rotation management, and shift swaps.

Sorry

No on-call management—teams use external platforms for scheduling and escalations.

Status Communication

Upstat

Customer-facing status pages automatically updated from monitoring health and incidents; entity-based and traditional formats.

Sorry

Public status pages with manual or API-driven component updates; focused on simplicity for small teams.

Target Audience

Upstat

DevOps and SRE teams needing unified monitoring, incident operations, and status communication.

Sorry

Small teams and startups seeking cost-effective status page solution without incident operations complexity.

Integration Capabilities

Upstat

Native monitoring, on-call, and incident workflows integrated with status pages.

Sorry

Basic API integrations for status updates; incident operations handled in external tools (PagerDuty, Slack, etc.).

Pricing

Upstat

$29 / $49 per user with monitoring, incidents, on-call, runbooks, and status pages included.

Sorry

Cost-effective pricing for small teams (specific tiers not publicly disclosed); positioned as lightweight alternative to enterprise solutions.

Why teams evaluate Sorry alternatives

Status pages without incident coordination

Sorry provides status page communication focused on simplicity but no native incident workspace, runbooks, or team collaboration. Teams coordinate incident response manually in Slack, email, or external tools while updating Sorry status pages separately. Upstat provides native status pages integrated directly with incident workflows, collaborative timelines, and embedded runbooks.

Requires external monitoring and detection

Sorry communicates incidents via status pages but does not detect them—teams integrate external monitoring tools to trigger status updates via API. Upstat includes native uptime, API, and heartbeat monitoring that automatically updates status pages when monitors fail or incidents occur—eliminating external monitoring tools and API integration complexity.

No on-call or escalation management

Sorry provides status communication but no on-call scheduling, escalation policies, or rotation management. Teams use external platforms (PagerDuty, OpsGenie) for on-call management. Upstat includes built-in on-call scheduling, escalation policies, and rotation management integrated directly with monitoring and incidents—eliminating external on-call subscriptions.

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How teams migrate from Sorry to Upstat

Most teams migrate status pages in 1 week by replicating status page content in Upstat while gaining native monitoring, on-call management, and complete incident operations.

1
Export status page content and subscriber information from Sorry for reference.
2
Configure Upstat native monitoring to replace external monitoring tool triggers.
3
Migrate status page components and branding to Upstat status pages.
4
Set up Upstat on-call schedules and incident workflows (Sorry lacks these capabilities).
5
Run both systems in parallel to verify status communication, then retire Sorry subscription.

Migration checklist

Teams needing only lightweight status page communication for small teams may retain Sorry. Teams prioritizing unified incident operations consolidate with Upstat for monitoring, incidents, on-call, runbooks, and status pages.

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Business Case

Stack consolidation scenario

An 8-engineer startup team manages production services using:

Sorry for status pages: $600/year (estimated)
UptimeRobot for monitoring: $360/year
PagerDuty for on-call: $2,400/year
Total external tools: $3,360/year

With Upstat Teams ($29/user), total cost: $2,784/year—including native monitoring, on-call management, incident workflows, runbooks, and status pages. Annual savings: $576 plus unified incident operations and eliminated tool sprawl.

ROI Summary

Current stack (Sorry + monitoring + on-call) $3,360/year

Upstat Teams (8 users) $2,784/year

Annual savings $576

Additional benefits: Native monitoring, built-in on-call management, unified incident workspace, embedded runbooks—all in one platform versus managing 3 separate tools.

When Sorry makes sense

Small teams and startups seeking cost-effective, lightweight status page solution without incident operations complexity benefit from Sorry's simplicity. Teams accepting external monitoring tools and manual incident coordination can use Sorry for basic status communication.

DevOps and SRE teams focused on production incident operations typically find Upstat sufficient for monitoring, status pages, on-call management, incident coordination, and runbooks—without requiring external monitoring integrations, manual incident coordination, or separate on-call platforms that Sorry requires.

Frequently asked questions

Small teams using Sorry for lightweight status pages evaluate whether Upstat provides comparable status communication plus complete incident operations.

Does Upstat replace Sorry for status pages?

Yes, and adds complete incident operations. Sorry provides lightweight status pages focused on simplicity for small teams but no native monitoring, incident workspace, or on-call management. Upstat includes status pages automatically updated from monitoring health and incidents—plus built-in monitoring, on-call scheduling, and incident coordination that Sorry lacks.

How does Upstat pricing compare to Sorry?

Sorry offers cost-effective pricing for small teams (specific tiers not publicly disclosed) focused on status pages only. Upstat offers $29 (Teams) or $49 (Business) per user with native monitoring, incidents, on-call, runbooks, and status pages included—predictable per-user pricing without monitoring or incident operation limits.

Can we use Sorry with Upstat?

Maintaining both platforms is typically redundant. Sorry provides status pages only; teams still need separate monitoring and on-call tools for incident operations. Upstat consolidates monitoring, incidents, on-call, and status pages into one platform—eliminating the need for Sorry subscriptions while gaining unified incident operations that Sorry lacks.

Does Upstat include monitoring like Sorry?

Sorry requires external monitoring tools to trigger status page updates via API integrations—it communicates incidents but does not detect them. Upstat includes native uptime, API, and heartbeat monitoring that automatically updates status pages when monitors fail or incidents occur—eliminating the need for external monitoring tools and API integrations.

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