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Upstat vs StatusHub

Get status pages plus complete incident operations with native monitoring.

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Executive Snapshot

StatusHub is status pages only. Upstat is complete incident operations.

StatusHub provides status page platform with email, SMS, Slack, and Microsoft Teams notifications at $49-299/month with subscriber limits (250-3,000) and SMS credit purchases—but incident coordination happens in external tools. Teams typically pay StatusHub plus separate subscriptions for monitoring (Datadog, etc.), on-call management (PagerDuty), and incident workflows. Upstat consolidates monitoring, incident operations, and status communication into one platform at $29–$49 per user with unlimited subscribers.

Status pages versus incident operations

StatusHub focuses on status page communication but requires external monitoring tools to trigger updates. Upstat provides native monitoring, status pages automatically updated from incidents, plus complete incident workspace, on-call management, and embedded runbooks—all unified without subscriber limits or SMS credit fees.

Capability comparison

Platform Focus

Upstat

Complete incident operations platform with native monitoring, incident workflows, on-call management, and status communication.

StatusHub

Status page platform focused on incident communication via status pages, email, SMS, Slack, and Microsoft Teams notifications.

Monitoring

Upstat

Native uptime, API, and heartbeat monitoring with instant alerting to on-call teams.

StatusHub

Monitoring tool integrations (external); StatusHub displays component status but does not perform native monitoring.

Incident Coordination

Upstat

Native incident workspace with Kanban views, embedded runbooks, role assignments, and collaborative timelines.

StatusHub

Incident communication via status pages and notifications; no native incident workspace or coordination workflows.

On-Call Management

Upstat

Built-in on-call scheduling, escalation policies, rotation management, and shift swaps.

StatusHub

No on-call management—teams use external platforms (PagerDuty, OpsGenie) for scheduling and escalations.

Status Communication

Upstat

Customer-facing status pages automatically updated from monitoring health and incidents; entity-based and traditional formats.

StatusHub

Public and private status pages with custom domains; manual or API-driven component updates; multilingual support.

Target Audience

Upstat

DevOps and SRE teams needing unified monitoring, incident operations, and status communication.

StatusHub

Small to enterprise teams needing status pages for customer communication; incident operations handled in external tools.

Subscriber Management

Upstat

Unlimited subscribers with native status page updates from monitoring and incidents.

StatusHub

Subscriber limits per tier: 250 (Basic $49/mo), 750 (Standard $99/mo), 3,000 (Premium $299/mo); additional SMS credits purchased separately.

Pricing

Upstat

$29 / $49 per user with monitoring, incidents, on-call, runbooks, and status pages included.

StatusHub

$49/month Basic (5 team members, 250 subscribers), $99/month Standard (10 team members, 750 subscribers), $299/month Premium (25 team members).

Why teams evaluate StatusHub alternatives

Status pages without incident coordination

StatusHub provides status page communication via email, SMS, Slack, and Teams notifications but no native incident workspace or team collaboration. Teams coordinate incident response in external tools (PagerDuty, Slack, ITSM) while updating StatusHub status pages separately. Upstat provides native status pages integrated directly with incident workflows and on-call management.

Requires external monitoring tools

StatusHub displays component status but does not perform native monitoring—teams integrate external monitoring tools (Datadog, Pingdom, etc.) via API to trigger status page updates. Upstat includes native uptime, API, and heartbeat monitoring that automatically updates status pages when monitors fail or incidents occur—eliminating external monitoring integration complexity.

Subscriber limits and SMS credit fees

StatusHub imposes subscriber limits per tier (250 Basic, 750 Standard, 3,000 Premium) with additional SMS credits purchased separately. Teams managing large subscriber bases pay premium pricing. Upstat includes unlimited subscribers with native status page updates from monitoring and incidents—no subscriber limits or SMS credit purchases.

Learn more about Why teams evaluate StatusHub alternatives

How teams migrate from StatusHub to Upstat

Most teams migrate status pages in 1 week by replicating status page content and subscribers in Upstat while gaining native monitoring and incident operations.

  • 1
    Export status page content and subscriber lists from StatusHub for reference.
  • 2
    Configure Upstat native monitoring to replace external monitoring tool integrations.
  • 3
    Migrate status page components and branding to Upstat status pages.
  • 4
    Set up Upstat on-call schedules and incident workflows (StatusHub lacks these capabilities).
  • 5
    Run both systems in parallel to verify status communication, then retire StatusHub subscription.

Migration checklist

Teams needing only status page communication may retain StatusHub. Teams prioritizing unified incident operations consolidate with Upstat for monitoring, incidents, on-call, and status pages.

Learn more about How teams migrate from StatusHub to Upstat

Business Case

Stack consolidation scenario

A 10-engineer DevOps team manages production services using:

  • StatusHub Standard: $1,188/year ($99/month)
  • Datadog for monitoring: $6,000/year
  • PagerDuty for on-call: $3,000/year
  • Total external tools: $10,188/year

With Upstat Teams ($29/user), total cost: $3,480/year—including native monitoring, on-call management, incident workflows, runbooks, and status pages with unlimited subscribers. Annual savings: $6,708 plus unified incident operations.

ROI Summary

Current stack (StatusHub + monitoring + on-call) $10,188/year
Upstat Teams (10 users) $3,480/year
Annual savings $6,708

Additional benefits: Unlimited subscribers, no SMS credit fees, native monitoring, built-in on-call management, unified incident workspace.

When StatusHub makes sense

Small to enterprise teams needing only status page communication without incident operations benefit from StatusHub's focused status page platform. Teams accepting external monitoring integrations and separate on-call tools can use StatusHub for status communication.

DevOps and SRE teams focused on production incident operations typically find Upstat sufficient for monitoring, status pages, on-call management, incident coordination, and runbooks—without subscriber limits, SMS credit fees, or external monitoring integrations that StatusHub requires.

Frequently asked questions

Teams using StatusHub for status pages evaluate whether Upstat provides comparable status communication plus complete incident operations.

Does Upstat replace StatusHub for status pages?

Yes, and adds complete incident operations. StatusHub provides status pages with email, SMS, Slack, and Microsoft Teams notifications but no native monitoring, incident workspace, or on-call management. Upstat includes both traditional and entity-based status pages automatically updated from monitoring health and incidents—plus built-in monitoring, on-call scheduling, and incident coordination that StatusHub lacks.

How does Upstat pricing compare to StatusHub?

StatusHub costs $49/month Basic (5 team members, 250 subscribers), $99/month Standard (10 team members, 750 subscribers), or $299/month Premium (25 team members, 3,000 subscribers) with additional SMS credits purchased separately. Upstat offers $29 (Teams) or $49 (Business) per user with unlimited subscribers, native monitoring, on-call management, and incident workflows—no subscriber limits or SMS credit purchases.

Can we use StatusHub with Upstat?

Maintaining both platforms is typically redundant. StatusHub provides status pages only; teams still need separate monitoring (Datadog, etc.) and on-call tools (PagerDuty). Upstat consolidates monitoring, incidents, on-call, and status pages into one platform—eliminating the need for StatusHub subscriptions while gaining unified incident operations.

Does Upstat include monitoring like StatusHub?

StatusHub requires external monitoring tools (API integrations) to trigger status page updates—it displays component status but does not perform monitoring. Upstat includes native uptime, API, and heartbeat monitoring that automatically updates status pages when monitors fail or incidents occur—eliminating the need for external monitoring integrations.

Get status pages plus complete incident operations

Native monitoring, on-call, and incident coordination with unlimited subscribers

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