Upstat vs Statuspage.io

Get status pages plus the monitoring and incident workflows they need.

Executive Snapshot

Statuspage.io is status communication. Upstat is complete incident operations.

Statuspage.io (owned by Atlassian) specializes in status page creation and subscriber management. However, it provides no monitoring capabilities and no incident coordination tools—teams must maintain separate subscriptions for monitoring ($X/month), incident management ($Y/user), and status communication ($29-1,499/month). Upstat combines all three into one platform for $29–$49 per user.

Consolidation opportunity

Teams using Statuspage.io typically maintain 3+ separate tools: monitoring (Datadog, Pingdom), incident management (PagerDuty, Opsgenie), and status pages (Statuspage.io). Upstat eliminates this tool sprawl by providing the entire incident operations stack in one unified platform.

Capability comparison

Capability	Upstat	Statuspage.io
Platform Focus	Complete incident operations platform—monitoring, detection, response, on-call, runbooks, and status pages unified.	Status page specialist focused exclusively on incident communication; requires external monitoring and incident management tools.
Monitoring	Native uptime, API, and heartbeat monitoring with automatic incident creation and alerting.	No monitoring capabilities—relies on 150+ third-party integrations (PagerDuty, Datadog, etc.) for alert detection.
Incident Response	Full incident workspace with Kanban/list views, timelines, role assignments, automations, and embedded runbooks.	Communication templates and subscriber notifications only; no incident coordination, workflows, or responder collaboration tools.
On-Call Management	Schedules, rotations, and escalations integrated directly with monitoring and incident workflows.	No on-call management—requires external alerting tools (Opsgenie, PagerDuty) to route incidents to responders.
Automations & Runbooks	No-code workflow automation and interactive runbooks guide incident response procedures.	Pre-written incident templates for faster updates; no workflow automation or executable runbooks.
Entity Intelligence	Service catalog with operational dashboards showing ownership, dependencies, impact, and real-time health.	Component status tracking with third-party integration display; no service catalog or operational context.
Status Communication	Customer-facing status pages automatically updated from incidents and monitor health checks.	Core product—highly customizable public, private, and audience-specific status pages with subscriber management and multi-channel notifications.
Pricing	$29 / $49 per user with complete platform (monitoring, incidents, on-call, runbooks, status pages).	$29-79/month (public entry), $399/month (business), $1,499/month (enterprise); private pages start at $79/month. Does not include monitoring or incident management.

Platform Focus

Upstat

Complete incident operations platform—monitoring, detection, response, on-call, runbooks, and status pages unified.

Statuspage.io

Status page specialist focused exclusively on incident communication; requires external monitoring and incident management tools.

Monitoring

Upstat

Native uptime, API, and heartbeat monitoring with automatic incident creation and alerting.

Statuspage.io

No monitoring capabilities—relies on 150+ third-party integrations (PagerDuty, Datadog, etc.) for alert detection.

Incident Response

Upstat

Full incident workspace with Kanban/list views, timelines, role assignments, automations, and embedded runbooks.

Statuspage.io

Communication templates and subscriber notifications only; no incident coordination, workflows, or responder collaboration tools.

On-Call Management

Upstat

Schedules, rotations, and escalations integrated directly with monitoring and incident workflows.

Statuspage.io

No on-call management—requires external alerting tools (Opsgenie, PagerDuty) to route incidents to responders.

Automations & Runbooks

Upstat

No-code workflow automation and interactive runbooks guide incident response procedures.

Statuspage.io

Pre-written incident templates for faster updates; no workflow automation or executable runbooks.

Entity Intelligence

Upstat

Service catalog with operational dashboards showing ownership, dependencies, impact, and real-time health.

Statuspage.io

Component status tracking with third-party integration display; no service catalog or operational context.

Status Communication

Upstat

Customer-facing status pages automatically updated from incidents and monitor health checks.

Statuspage.io

Core product—highly customizable public, private, and audience-specific status pages with subscriber management and multi-channel notifications.

Pricing

Upstat

$29 / $49 per user with complete platform (monitoring, incidents, on-call, runbooks, status pages).

Statuspage.io

$29-79/month (public entry), $399/month (business), $1,499/month (enterprise); private pages start at $79/month. Does not include monitoring or incident management.

Why teams evaluate Statuspage.io alternatives

Status pages without monitoring or incident management

Statuspage.io only handles communication—you still need external monitoring to detect incidents, incident management tools to coordinate response, and on-call platforms to alert responders. Teams maintain 3+ separate subscriptions when one unified platform could provide everything.

Expensive at scale

Statuspage.io charges $399/month for 5,000 subscribers (business tier) or $1,499/month for enterprise, covering only status communication. Add monitoring ($200-2,000/month) and incident management ($50-99/user) and total costs reach $10k-30k annually for a 25-person team—while Upstat provides the entire stack for $29–$49 per user.

Integration complexity

Statuspage.io requires integrating with monitoring tools (Datadog, Pingdom) and incident platforms (PagerDuty, Opsgenie) through 150+ third-party integrations. Each integration adds configuration overhead, API dependencies, and failure points. Upstat eliminates this complexity with native monitoring and incident workflows feeding status pages automatically.

No incident coordination capabilities

Statuspage.io provides communication templates and subscriber notifications but no incident workspace, no role assignments, no timelines, no runbooks, and no workflow automations. Teams coordinate incidents manually in Slack/docs while Statuspage.io only handles customer-facing updates—missing the opportunity for unified operational context.

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Consolidate your incident operations stack

Teams typically replace monitoring + incident management + status pages with Upstat to eliminate tool sprawl and reduce subscription costs.

1
Identify external tools currently feeding Statuspage.io (monitoring, incident management, on-call).
2
Configure Upstat monitoring to replace external detection sources and create incidents automatically.
3
Set up Upstat incident workflows, on-call schedules, and runbooks to replace coordination tools.
4
Create Upstat status pages using the same component structure and subscriber lists.
5
Run both systems in parallel until confident, then retire Statuspage.io and upstream tools.

Consolidation checklist

Identify external tools currently feeding Statuspage.io, configure Upstat monitoring and workflows, migrate status pages, and retire separate subscriptions.

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Build the executive business case

A 25-person team using Statuspage.io ($399-1,499/month), monitoring ($200-2,000/month), and incident management ($50-99/user) typically spends $20k-45k annually across three separate subscriptions. Consolidating with Upstat reduces this to $8.7k (Teams) or $14.7k (Business) annually—eliminating $10k-30k in redundant tooling costs while providing superior operational context.

Combine this cost comparison with the downtime impact scenario below to demonstrate to finance and procurement the value of consolidating your incident operations stack with one unified platform.

Cost of downtime scenario

Downtime gets expensive fast—Upstat helps teams respond faster.

Incident response costs extend beyond subscription fees. Every minute a critical service is down impacts revenue, customer trust, and team morale. The scenario below models a conservative mid-market SaaS company with a 25-person on-call rotation.

Baseline: 3 customer-facing incidents per quarter (12 annually), averaging 40 minutes of impact. We use $10,000 per hour as a mid-market revenue-at-risk benchmark.

Multi-tool stack: Monitoring via Datadog/Pingdom, incident coordination via PagerDuty/Opsgenie, status communication via Statuspage.io. Manual coordination across tools, context switching between platforms. Typical annual cost: ~$32k in subscriptions, plus ~$80k in lost revenue from eight hours of downtime.

Upstat outcome: Unified workflows reduce context switching and coordination time by 40%—a conservative take on the 50%+ MTTR improvements we target with integrated monitoring, incident workflows, and status pages. Downtime drops to 4.8 hours, protecting ~$32k in revenue while eliminating tool sprawl and integration overhead.

Tool costs

$32,000 → $14,000

Three separate tools (monitoring + incident management + status pages) vs. Upstat unified platform.

Tool savings: $18,000/year

Downtime impact

$80,000 → $48,000

40% faster MTTR from unified incident workflows eliminating context switching and integration complexity.

Revenue protected: $32,000/year

Total annual savings

$50,000

Tool consolidation ($18,000) + faster incident resolution ($32,000).

* Estimates based on a 25-seat incident rotation, $10k/hour revenue at risk, and a 40% MTTR improvement aligned with internal performance benchmarks. Adjust the numbers to match your business before sharing with finance.

Frequently asked questions

Teams evaluate whether to add Statuspage.io to their existing stack or consolidate with Upstat for complete incident operations including status pages.

Can we use Statuspage.io with Upstat?

Yes, but most teams find it unnecessary. Upstat includes customer-facing status pages that automatically update from incidents and monitor health checks. Statuspage.io is a communication-only tool—it cannot monitor services or coordinate incident response. Teams consolidating with Upstat eliminate the need for separate status page subscriptions.

How does Upstat pricing compare to Statuspage.io?

Statuspage.io charges $29-79/month for entry public pages, $399/month for business tier, or $1,499/month for enterprise, plus $79-1,499/month for private pages. This only provides status communication. Upstat offers $29 (Teams) or $49 (Business) per user with status pages plus monitoring, incident workflows, on-call, runbooks, and automations—eliminating the need for multiple tools.

What does Upstat include that Statuspage.io lacks?

Statuspage.io only handles status communication. Upstat provides the complete incident operations platform: native monitoring for detection, incident workflows with Kanban views and timelines, on-call management and escalations, interactive runbooks, workflow automations, service catalog with dependencies, and status pages. Teams using Statuspage.io still need external monitoring, incident management, and on-call tools.

Why not just add Statuspage.io to our existing monitoring and incident tools?

Adding Statuspage.io means maintaining separate subscriptions for monitoring (Datadog, Pingdom), incident management (PagerDuty, Opsgenie), and status communication (Statuspage.io). Upstat consolidates all three into one platform with predictable per-user pricing. Teams reduce tool sprawl, eliminate integration complexity, and avoid paying for three separate subscriptions when one unified platform provides everything.

Ready to consolidate your incident operations stack?

Launch Upstat, configure unified monitoring and incident workflows, and eliminate separate subscriptions for status pages, monitoring, and incident management.

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