Upstat vs Uptime.com

Get website monitoring plus on-call management and incident operations unified.

Executive Snapshot

Uptime.com is monitoring and status pages. Upstat is complete incident operations.

Uptime.com provides website and API monitoring with status pages—but incident coordination happens in external tools (Slack, email, ITSM). Teams typically pay Uptime.com tiered pricing plus separate subscriptions for on-call management (PagerDuty) and incident workflows. Upstat consolidates monitoring, on-call, incident coordination, runbooks, and status pages into one platform at $29–$49 per user.

Status pages with incident operations

Both platforms provide status pages automatically updated from monitoring. Uptime.com charges separately for internal status pages. Upstat includes both traditional and entity-based status pages in base pricing, plus unified on-call management and incident workspace that Uptime.com lacks.

Capability comparison

Capability	Upstat	Uptime.com
Platform Focus	Complete incident operations platform with native monitoring, response workflows, runbooks, and status communication.	Website and API monitoring platform with status pages; focuses on uptime tracking and external monitoring.
Monitoring Scope	Uptime, API, and heartbeat monitoring with automatic incident creation and on-call alerting.	Website monitoring, API monitoring, and Real User Monitoring (RUM); specialized in external-facing service monitoring.
Incident Response	Full incident workspace with Kanban views, Markdown timelines, role assignments, and embedded runbooks.	Alert notifications when monitors fail; incident coordination happens externally in Slack, ITSM tools, or email.
On-Call Management	Built-in on-call scheduling, escalation policies, and rotation management integrated with monitoring.	No native on-call management—teams manage schedules and escalations in external tools.
Runbooks	Interactive runbooks with decision trees, step tracking, and embedded directly in incident workspace.	No native runbook capabilities—teams document response procedures externally.
Status Pages	Customer-facing status pages automatically updated from incidents and monitor health; entity-based and traditional formats.	Public and private status pages included; requires separate license for internal status pages.
Target Market	DevOps and SRE teams seeking unified monitoring, incident coordination, and status communication.	Teams primarily needing website uptime monitoring and status pages; incident response handled in separate platforms.
Pricing	$29 / $49 per user with monitoring, incidents, on-call, runbooks, and status pages included.	Tiered pricing based on monitoring checks and features; additional costs for Real User Monitoring and extra status pages.

Platform Focus

Upstat

Complete incident operations platform with native monitoring, response workflows, runbooks, and status communication.

Uptime.com

Website and API monitoring platform with status pages; focuses on uptime tracking and external monitoring.

Monitoring Scope

Upstat

Uptime, API, and heartbeat monitoring with automatic incident creation and on-call alerting.

Uptime.com

Website monitoring, API monitoring, and Real User Monitoring (RUM); specialized in external-facing service monitoring.

Incident Response

Upstat

Full incident workspace with Kanban views, Markdown timelines, role assignments, and embedded runbooks.

Uptime.com

Alert notifications when monitors fail; incident coordination happens externally in Slack, ITSM tools, or email.

On-Call Management

Upstat

Built-in on-call scheduling, escalation policies, and rotation management integrated with monitoring.

Uptime.com

No native on-call management—teams manage schedules and escalations in external tools.

Runbooks

Upstat

Interactive runbooks with decision trees, step tracking, and embedded directly in incident workspace.

Uptime.com

No native runbook capabilities—teams document response procedures externally.

Status Pages

Upstat

Customer-facing status pages automatically updated from incidents and monitor health; entity-based and traditional formats.

Uptime.com

Public and private status pages included; requires separate license for internal status pages.

Target Market

Upstat

DevOps and SRE teams seeking unified monitoring, incident coordination, and status communication.

Uptime.com

Teams primarily needing website uptime monitoring and status pages; incident response handled in separate platforms.

Pricing

Upstat

$29 / $49 per user with monitoring, incidents, on-call, runbooks, and status pages included.

Uptime.com

Tiered pricing based on monitoring checks and features; additional costs for Real User Monitoring and extra status pages.

Why teams evaluate Uptime.com alternatives

Monitoring without incident coordination

Uptime.com sends alert notifications when monitors fail but provides no native incident workspace, on-call scheduling, or runbooks. Teams coordinate incident response manually in external tools (Slack, email, ITSM platforms) while managing Uptime.com separately. Upstat provides native monitoring integrated directly with incident workflows and on-call management.

No native on-call management

Uptime.com does not provide on-call scheduling, escalation policies, or rotation management—teams manage schedules and escalations in external tools like PagerDuty or OpsGenie. Upstat includes built-in on-call management integrated with monitoring and incident workflows, eliminating separate subscriptions.

Status pages without incident workflows

Uptime.com provides status pages (with separate licenses for internal pages) but no incident coordination capabilities. When incidents occur, teams update status pages manually while coordinating response elsewhere. Upstat unifies status pages with incident workspace—automatically updating status from incident progress and monitor health.

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How teams migrate from Uptime.com to Upstat

Most teams migrate monitoring and status pages in 1-2 weeks by replicating monitors and status page configuration in Upstat.

1
Export monitor configurations and uptime data from Uptime.com.
2
Configure equivalent uptime and API monitors in Upstat with matching check intervals.
3
Migrate status page content and branding to Upstat status pages.
4
Set up Upstat on-call schedules and escalation policies (Uptime.com lacks native on-call management).
5
Run both systems in parallel to verify monitoring coverage, then retire Uptime.com subscription.

Migration checklist

Teams needing Real User Monitoring (RUM) should retain Uptime.com or add RUM tools. Teams focused on uptime monitoring and status pages can consolidate with Upstat while gaining incident operations.

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Business Case

Stack consolidation scenario

A 15-engineer SRE team manages production services using:

Uptime.com for monitoring: $3,600/year
PagerDuty for on-call: $4,500/year
Total external tools: $8,100/year

With Upstat Teams ($29/user), total cost: $5,220/year—including native monitoring, on-call management, incident workflows, runbooks, and status pages. Annual savings: $2,880 plus unified incident operations.

ROI Summary

Current stack (monitoring + on-call) $8,100/year

Upstat Teams (15 users) $5,220/year

Annual savings $2,880

Additional benefits: Unified incident context, built-in runbooks and workflows, faster MTTR from consolidated platform.

When Uptime.com makes sense

Teams needing Real User Monitoring (RUM) to track actual browser-based user experience benefit from Uptime.com's RUM capabilities. However, incident coordination still happens in external platforms.

DevOps and SRE teams focused on production service uptime and API monitoring typically find Upstat sufficient for external monitoring while gaining complete incident operations (on-call, runbooks, incident workspace, status pages) that Uptime.com lacks—all unified in one platform.

Frequently asked questions

Teams using Uptime.com for website monitoring and status pages evaluate whether Upstat provides comparable monitoring plus complete incident operations.

Does Upstat provide Real User Monitoring like Uptime.com?

Uptime.com offers Real User Monitoring (RUM) as an add-on to track actual user experience from browsers. Upstat focuses on external service monitoring (uptime, API, heartbeat checks) rather than RUM. Teams needing RUM should keep Uptime.com; teams seeking external service monitoring plus complete incident operations (on-call, runbooks, incident coordination) should evaluate Upstat.

How do status pages compare between Upstat and Uptime.com?

Both platforms provide public and private status pages automatically updated from monitoring. Uptime.com charges separately for internal status pages. Upstat includes both traditional and entity-based status pages (showing service-level health with dependencies) in base pricing—no additional licenses required. Upstat also unifies status pages with incident workspace and on-call management.

Can Upstat replace Uptime.com for website monitoring?

Yes, for teams focused on uptime and API monitoring. Uptime.com specializes in external-facing service monitoring with RUM capabilities. Upstat provides uptime, API, and heartbeat monitoring with automatic incident creation. Most teams find Upstat sufficient for production service monitoring while gaining incident coordination, on-call management, and runbooks that Uptime.com lacks.

How does Upstat pricing compare to Uptime.com?

Uptime.com uses tiered pricing based on monitoring checks and features, with additional costs for RUM and extra status pages. Upstat offers $29 (Teams) or $49 (Business) per user with monitoring, incidents, on-call, runbooks, and status pages all included—predictable per-seat pricing without monitoring check limits or status page licensing fees.

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