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Upstat vs Resolver

Move from enterprise risk management to technical incident response for DevOps teams.

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Executive Snapshot

Resolver is GRC for compliance teams. Upstat is incident response for DevOps.

Resolver delivers enterprise risk intelligence, regulatory compliance tracking, and corporate security investigation workflows for GRC, compliance, and audit teams. Upstat focuses exclusively on real-time incident response for DevOps, SRE, and engineering teams managing production technical systems.

The difference: Upstat includes built-in infrastructure monitoring, on-call rotations, technical runbooks, and status communication designed for engineering teams responding to service outages and application failures—not regulatory incidents or compliance violations.

Different tools for different teams

Resolver serves corporate security, compliance, and risk management teams tracking regulatory incidents, enterprise risk events, and compliance violations. Upstat serves engineering teams managing technical incidents, infrastructure failures, and production system health. Many organizations use both—Resolver for GRC and Upstat for DevOps incident response.

Capability comparison

Platform focus

Upstat

Incident response platform built for DevOps, SRE, and engineering teams managing technical systems.

Resolver

Enterprise risk intelligence platform for corporate security, compliance, and audit teams focused on GRC workflows.

Incident scope

Upstat

Technical incidents—service outages, infrastructure failures, application errors, and performance degradation.

Resolver

Corporate incidents—regulatory violations, security investigations, compliance issues, brand reputation events, and enterprise risk events.

Monitoring

Upstat

Native uptime, API, and heartbeat monitoring for infrastructure and application health.

Resolver

Risk monitoring across digital and physical spaces for regulatory compliance and enterprise security threats.

Target users

Upstat

DevOps engineers, SREs, platform engineers, and technical teams managing production systems.

Resolver

Corporate security teams, compliance officers, risk managers, audit professionals, and Trust & Safety teams.

Incident Response

Upstat

Real-time Kanban/list views, incident timelines, on-call management, and technical response workflows.

Resolver

Investigation and case management workflows for regulatory incidents, with AI-powered tagging and corporate security context.

Automations & Workflows

Upstat

No-code technical workflows and executable runbooks for infrastructure response procedures.

Resolver

Risk remediation workflows, compliance tracking automation, and third-party risk management processes.

Entity Intelligence

Upstat

Service catalog with technical dependency graphs, ownership context, and infrastructure impact analysis.

Resolver

Risk catalog with business continuity planning, third-party risk assessments, and enterprise-wide risk appetite frameworks.

Pricing Model

Upstat

$29 Teams / $49 Business per user with transparent pricing—all features included.

Resolver

Custom enterprise quote-based pricing designed for large organizations; cost described as prohibitive for small teams.

Built for engineering teams, not compliance workflows

Technical incident response, not regulatory compliance

Upstat delivers real-time Kanban workflows, incident timelines, and on-call management for DevOps teams managing infrastructure outages. Resolver provides investigation and case management workflows for corporate security teams handling regulatory violations and compliance incidents.

Infrastructure monitoring drives incidents automatically

Upstat includes native uptime, API, and heartbeat monitoring that automatically creates incidents and triggers on-call alerts for technical failures. Resolver monitors enterprise risk events, regulatory compliance obligations, and corporate security threats—not infrastructure health.

Service catalog for technical dependencies, not risk frameworks

Upstat's service catalog maps technical infrastructure dependencies, ownership, and impact relationships for production systems. Resolver's risk catalog focuses on enterprise risk assessments, third-party risk management, and business continuity planning.

Learn more about Built for engineering teams, not compliance workflows

Transition from GRC workflows to DevOps incident response

Many organizations maintain both—Resolver for enterprise risk management and compliance tracking while Upstat handles real-time technical incident response. Others adopt Upstat when DevOps needs require purpose-built incident management beyond enterprise GRC platforms.

  • 1
    Document current technical monitoring setup, on-call processes, and engineering incident workflows.
  • 2
    Configure services, monitors, and incident workflows in Upstat tailored for DevOps and SRE teams.
  • 3
    Set up on-call schedules, escalation policies, and technical runbooks for production incident response.
  • 4
    Run parallel testing with live technical incidents to validate alerting, notification routing, and response workflows.
  • 5
    Cut over to Upstat for technical incident response while maintaining Resolver for GRC, compliance, and corporate security workflows.

Migration checklist

Document existing technical monitoring and on-call processes, configure Upstat for production infrastructure, test parallel operations, then transition engineering teams while maintaining Resolver for GRC workflows.

Learn more about Transition from GRC workflows to DevOps incident response

Build the executive business case

Enterprise GRC platforms excel at regulatory compliance and corporate risk management but lack the real-time capabilities DevOps teams need during production outages. Upstat consolidates technical monitoring, incident coordination, and engineering workflows specifically for infrastructure response.

Use the scenario below to show leadership how purpose-built incident response tooling reduces downtime and delivers transparent pricing for DevOps teams without enterprise GRC overhead.

DevOps workflow scenario

When technical incident response lives in GRC platforms, production suffers.

Enterprise risk management workflows work well for compliance tracking but slow down DevOps incident response. Engineering teams need real-time infrastructure monitoring, automated on-call notifications, and technical runbooks—not corporate security investigation workflows and regulatory compliance processes.

Baseline: 18 production incidents per year. DevOps teams using enterprise GRC platforms lose 20 minutes per incident navigating compliance workflows, manual case creation, and corporate security processes. Revenue at risk: $9,000/hour. Engineering cost: $130/hour.

Enterprise GRC approach: Custom enterprise pricing for GRC platform plus external monitoring tools, combined with ~$48,600 in revenue impact from slower incident response due to compliance-focused workflows.

Upstat outcome: Purpose-built incident workflows and integrated monitoring eliminate GRC workflow delays, cutting MTTR by 45%—protecting ~$27,000 in revenue while providing transparent per-user pricing designed for engineering teams.

Tool costs

Custom → Transparent

Enterprise GRC subscriptions + external monitoring vs. Upstat predictable per-user pricing.

Transparent pricing: $29-49/user

Downtime impact

$48,600 → $21,600

45% faster MTTR from real-time technical workflows versus compliance-focused GRC processes.

Revenue protected: $27,000/year

Total annual value

$27,000+

Revenue protection from faster incident resolution plus transparent pricing for DevOps teams.

* Estimates based on 15 DevOps/SRE engineers, $9k/hour revenue at risk, $130/hour engineer cost, and enterprise GRC platform pricing. Adjust to match your environment before presenting internally.

Frequently asked questions

Teams evaluating Resolver for technical incident management ask how Upstat serves engineering teams differently than enterprise risk platforms.

Is Upstat a GRC platform replacement or something different?

Upstat is purpose-built for DevOps and SRE teams managing technical incidents—service outages, infrastructure failures, and application errors. Resolver excels at enterprise risk management, compliance tracking, and corporate security investigations for GRC teams. These are complementary tools serving different teams in the same organization.

Can engineering teams use Resolver for technical incident response?

While Resolver offers incident management capabilities, it focuses on corporate security incidents, regulatory compliance, and enterprise risk workflows—not real-time technical response. Upstat provides purpose-built tools for infrastructure monitoring, on-call rotations, technical runbooks, and DevOps workflows that engineering teams need for production incidents.

How does Upstat pricing compare to Resolver?

Upstat offers transparent pricing at $29 (Teams) or $49 (Business) per user with all features included—monitoring, incidents, on-call, automations, runbooks, and status pages. Resolver uses custom enterprise quote-based pricing designed for large organizations, with costs described as prohibitive for small teams and startups.

Does Upstat integrate with GRC and risk management platforms?

Yes. Many organizations use Upstat for real-time technical incident response while keeping GRC platforms like Resolver for compliance tracking, regulatory reporting, and enterprise risk management. Upstat can integrate via webhooks and APIs to create records in GRC systems when technical incidents have compliance implications.

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